A growing organisation that offers an opportunity to increase your skills in an entrepreneurial environment, where you can really make your mark.  This is what we can offer you at RosterLive – a leading workforce management solution provider.  With an office based in Sydney close to Central station, we provide an innovative environment with honest, professional, focused individuals. We have clients across Australia and New Zealand and our business plan for 2010/11 is one of growth and excitement.  Become part of our friendly team and contribute your skills and ideas to help us grow.

 

You will be working in our closely Service Delivery Team.  Our application RosterLive is a web based application developed using the latest technologies that enables clients to roster employees, track skills, communicate the roster out and undertakes their award interpretation for payroll.

 

For this role we are looking for someone with at least 2 yrs commercial experience in 1st and 2nd level support for windows / web based applications, has a friendly and polite telephone manner and good customer service skills with experience in dealing with IT problems.  You will also need to have a very logical mind, is clever, detailed, process driven, organized, a problem solver & feels confident dealing with clients over the phone.  You must enjoy a challenge and be able to react positively in business critical situations.  Clear English is essential and the ability to relay your ideas and document your work.

 

The role will include:

 

You need to be motivated, a team player and want to be part of taking RosterLive to the next level by maximizing client support efficiency.

Apply: jobs@rosterlive.com