Merivale

Case Study

The Merivale group is a high profile property development company that includes in its portfolio well-known hotels, pubs, retail, clubs and bars in Sydney including the ivy, the Establishment and the Slip Inn. Merivale is also the owner and promoters of the Good Vibrations Festival. On a yearly basis, Merivale employs approximately 2000 people across its operations.

Going Automated

In late 2007, Merivale opened a new venue, ivy: a large entertainment precinct with 19 bars, 9 restaurants and 11 retail outlets. This new addition to the portfolio required the expansion of the payroll team to cope with the increased manual data entry and calculation of weekly timesheets.

Kerrie Boylett, General Manager of Administration said, “Our manual systems were extremely time consuming and inefficient. Therefore, it was imperative to find the best software solution to help automate a weekly payroll. The first system we chose made critical timesheet calculation errors, and required switching between several screens to manage an employee’s timesheet. To ensure no errors, double handling was required which frustrated our staff. Merivale were forced to explore other options in the market and it was crucial to ensure that the right product was sourced. The company chosen had to deliver on what they promised.

RosterLive was chosen as the solution. Although some of our team had lingering negative feelings, due to the previous system’s failure, RosterLive delivered immediately on what they promised. The implementation team are highly knowledgeable and experienced, and the ‘train-the-trainer’ model worked in our business environment. RosterLive is simple to use and Merivale had no problem training users

A Definite Recommendation

Through the successful implementation of RosterLive, Merivale was able to expedite its payroll processing and improve many other procedures related to managing its multiple venues.

“RosterLive has strong award interpretation. Payroll is much quicker now. Originally, it was taking two full-time employees. Now, one person is easily able to cope. Before, it was impossible to avoid errors creeping in with manually processes. RosterLive has now eliminated data entry and processing errors and automating this has resulted in significant payroll savings for us. Staff are more diligent as shift exceptions are immediately highlighted in RosterLive. Managers check timesheets more thoroughly before approving them.

I would definitely recommend RosterLive to other businesses, especially those with a large casual workforce.”

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